Frequently Asked Questions

How does ordering work?

We set up a dedicated online shop for your club where members can order directly. Orders are collected over a set period, then produced and delivered once the window closes.

Is there a minimum order quantity?

No, we offer no minimum order, meaning clubs and individuals can order exactly what they need.

Can individuals order themselves?

Yes, once your club shop is live, members can place their own orders directly through the site.

Are all items fully custom?

Yes, all of our competition kit is fully sublimated and designed specifically for your club, including colours, logos, and sponsor branding.

Can we personalise items with names or initials?

Yes, name personalisation is available on most products for an additional £2.

Do you offer male and female fits?

Yes, we offer both male and female fits across a wide range of products.

Can you match our existing kit design?

Yes, we can replicate or evolve existing designs to ensure consistency across your club.

Do you provide size guides?

Yes, size guides are available for all products to help ensure the best fit.

Can we order samples before committing?

Yes, we can provide samples so you can check sizing, fit, and quality before launching your club shop.

How long does production take?

Production typically takes 4 to 5 weeks after the order window closes.

How are orders delivered?

Orders can be delivered either directly to individual members or in bulk to a club representative.

Do you ship internationally?

Yes, we can support international shipping depending on the club’s requirements.

How do payments work?

Payments are made online at checkout when placing an order through your club shop.

Can clubs place bulk orders?

Yes, we can also support bulk orders if preferred. Just contact us with your requirements.

Who do we contact if we need help?

You can contact us anytime at hello@teamwearhq.co.uk and we’ll be happy to help.